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Our loan payments are coming out of the wrong account?

Posted by Sarahf83 Sarahf83
Message 1 of 3 900 Views
We set up the offset account in order for the repayments to come out of it.
The payments are coming out of an old account that is not really used and now we have been charged a fee for not enough $ being there. We have had This loan around 1 month..
HELP!
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Re: Our loan payments are coming out of the wrong account?

Posted by SarahF SarahF
Message 2 of 3 895 Views

Hi @Sarahf83, thanks for contacting us in regards to this. Please call us on 13 17 19 so we can look into this and update the payment details to the correct account. Thanks! ^Sarah

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Re: Our loan payments are coming out of the wrong account?

Posted by cgm cgm
Message 3 of 3 887 Views

Have you found out what has happened here yet @Sarahf83?

 

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