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Posted by Lawl Lawl
Message 1 of 2 1,396 Views
My premium select variable rate product was at 4.4 % but from 23 aug 16, bank west announce 0.1%cut but the web site of my internet bank account still showing 4.4% any help? Pls?idea welcome? Is it cut but not shown or updated at web site
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Posted by SarahF SarahF
Message 2 of 2 1,395 Views

Hi @Lawl, thanks for contacting us in regards to this. If you log into online banking and view the account details you should see the new rate. We also send out an account position statements (printed and sent on date of rate change) so if you have not already received this it should arrive any day now.

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