on 30-03-2017 03:06 PM
I've noticed this fee has increased from $3.99 to $10.00
Thats a 250% increase!!!
As far as i'm aware, there has been no change to the facility, just the fee.
So no extra services are being provided for this new price?
Why is this so, and can this be reversed?
on 31-03-2017 08:39 AM
Hi @Trav33, thanks for contacting us in regards to this. Bankwest has reviewed of all the accounts that offer offset facilities to customers, and have found that this particular account is not in line with our other products (Which have been charged the $10 offset fee for the last few years). The introduction of this fee will standardise our offset accounts to have the same fee across the board.