on 20-04-2017 10:30 AM
Just wondering what form i need to fill out to change the account details where my monthly direct debit is taken from for the home loan.
on 20-04-2017 11:30 AM
Hi @LaurenFrancis, thanks for contacting us in regards to this. If you are wanting to change the account your repayment is debited from to be a Bankwest account, you can log in to your Online Banking via a computer to live chat with our team, between 7am - 6pm AWST Monday - Friday. Alternatively you can call the Contact Centre to have this done between 8am - 8pm your local time daily. If you are wanting to have the funds debited from an account with another bank, you would need to complete a new Direct Debit Request form, which is available here. Hope this helps