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Call back delayed by 3 weeks

Posted by Anny0 Anny0
Message 1 of 2 1,615 Views
Hi, I was advised a call back the next day but through my attemps of left messages to call back and emails, 3 weeks later (4 weeks coming), I still didn't get a call back. If the person is away on leave, maybe its best to advise the customer know or let another colleague to follow up? Even better, if you don't want the business, let us know, and we'd be more than happy to accept the truth and move on. 3 weeks is not a reasonable wait.
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Re: Call back delayed by 3 weeks

Posted by PeteW PeteW
Message 2 of 2 1,612 Views

I'm sorry to hear this @Anny0 and I completely understand your frustration. I want to get you on the phone with someone that can help so please email me the details of your enquiry and best contact number and I'll arrange this for you -

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