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resetting pin overseas

Posted by Maz31 Maz31
Message 1 of 2 72 Views

before travelling to Dubai I reset the password on my card.  Now I am here the new pin does not seem to work.  I tried resetting the PIN but my phone is not receiving the SMS code.  Can the code be sent to an email address instead of the mobile numbers.

 

Marilyn

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Re: resetting pin overseas

Posted by LyndsC LyndsC
Message 2 of 2 71 Views

Hi Marilyn, we'd need to speak with you over the phone or via our secure messaging service to look into this for you.

You can access messaging by logging into online banking using a computer and selecting "Message us now".

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