on 09-05-2016 10:22 AM
Hi @chezcj, if you select the log on with secure code (Instead of PIN) you may be able to reset your secure code to log in. Alternatively you can call us on our 24/7 international number:
+61 8 9486 4130.
This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.