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charles
charles
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my bank account is in debt but the funds clearly bounce up and down almost like it keeps resetting
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Posted by charles charles

on ‎12-05-2017 05:25 PM

Message 1 of 2 240 Views

got a problem with my account funds very quickly reducing to debt like the funds are being drained even though im not sure where its going and its not showing up as transaction history got a promo deal from paramount songs and still cant access the dissapearing funds seems an awfull waste of my good time and hard work of 12 or more years of writing

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DanaeC
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Re: my bank account is in debt but the funds clearly bounce up and down almost like it keeps rese...
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Posted by DanaeC DanaeC

on ‎15-05-2017 03:48 PM

Message 2 of 2 225 Views

Hi @charles, this is certainly something that can be looked into for you. Via the Forum we are unable to view your details to confirm what is happening, however you can login to Online Banking and select the "Chat Now" button at the bottom of your screen and discuss this with a consultant between 7am - 6pm Monday - Friday AWST. Alternatively, you can call our Contact Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week to have this looked into. Thank you.

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.