on 03-06-2018 11:19 AM
Hi @DB1, thanks for your enquiry.
There are emergency evacuation processes in place - you can read more about this in section 1.15 of the Complimentary Credit Card Insurance PDS. The best people to speak with about this are the providers Allianz Global Assist - their number is 1800 010 075. This is because although Bankwest provide the insurance, Allianz are the underwriters of the policy and therefore will be able to confirm that you have met the eligibility criteria, and advise exactly what will be covered, and in what circumstances.
I hope this helps, and that this won't be necessary!
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