on 25-02-2016 06:58 AM
I'm travelling USA, been here for 4 weeks and now my credit cards been locked because I'm travelling.
I can't ring your international number from my phone it's locked for USA calls.
Where can I activate my card online? Or what can I do ASAP to use my card again?
on 25-02-2016 09:54 AM
Hi @rustyrussell, you can notify us of your travels via our mobile app in the international section. May I ask if you've been using your card by selecting the credit option (savings and cheque will not work overseas) if for any reason there has been a hold placed on your card we would need to speak with you via phone (our 24/7 emergency international number is: +61 8 9486 4130) or if you have access to online banking via a computer you can log in and live chat with us.
on 25-02-2016 02:17 PM
Yes, you will need to use a computer and you'll need to log into your online banking (you then see the chat button during business hours on the bottom right.) ^Sarah