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card declined in usa

Posted by kat05 kat05
Message 1 of 2 2,015 Views

Hi there.

I can't pay or get money with my card anymore. 

I have no money left and need this solved urgently. 


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Re: card declined in usa

Posted by SarahF SarahF
Message 2 of 2 2,010 Views

Hi @kat05,


While overseas please ensure you're selecting the credit option (savings and cheque do not work overseas) May I ask if you've supplied us with a travel notification? If not you can do this via our mobile app in the international section.


I hope the above two tips help however if you're still having issues you can call us on our international 24/7 number which is +61 8 9486 4130.



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