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Zero Platinum Mastercard exchange rate

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Posted by MattH MattH
Message 1 of 2 142 Views

I've just used my Zero Platinum Mastercard in Dubai airport, using the credit option, and the FX rate I was charged (0.3631369) seems to be much higher than it should be. As well, there is a note on the receipt saying, "I have chosen not to use the Mastercard currency conversion process and I will have no recourse against Mastercard concerning the currency conversion or its disclosure"

 

Can you please advise what has caused this and how I prevent it from happening again?

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Re: Zero Platinum Mastercard exchange rate

Posted by LyndsC LyndsC
Message 2 of 2 136 Views

Hi @MattH, I believe my colleague Meg has responded to your message on Facebook in regards to this. ^Lynds

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