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naomimillar
naomimillar
New Member

Why is it so hard to bank from overseas?
Posted by naomimillar naomimillar

on ‎05-12-2017 06:54 AM

Message 1 of 2 459 Views

Hello,

I am now based in the uk and need to transfer the rest of my Aussie dollars across. I cannot do this becuase of the sms code security, I placed a request for a call back and have heard nothing. I have tried to communicate via facebook with no response. Everything that I can possbibly do without having access for making an overseas call and everything has failed up to this point. Why is it so hard? The online messaging service isnt live. What else can I do. How hard it it to talk to someone????

 

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DanaeC
Moderator
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Re: Why is it so hard to bank from overseas?
Posted by DanaeC DanaeC

on ‎05-12-2017 08:17 AM

Message 2 of 2 458 Views

Hi @naomimillar, whilst our Social Media monitoring hours are between 8am - 5pm AWST Monday - Friday, this is not an immediate service I'm sorry. We will always respond to enquiries as soon as we possibly can. I have just responded to your Facebook message, thank you.

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.