on 15-09-2019 07:46 PM
Bankwest debit card not working in ATMs in China. Receiving various error messages. Is there a bank in China which has ATMs guaranteed to work with my card?
on 16-09-2019 09:43 AM
Hey @Jeffp you can use your Debit Mastercard at any ATMs/EFTPOS terminals that accept Mastercard, you'll just need to ensure you select the 'Credit' option when withdrawing cash/purchasing.
If you're still receiving an error message, please have a chat with our Online Messaging Team via your online banking.
The team are available 24/7 for your convenience, just select the 'Message us now' button located at the bottom of your online banking window, or the 'Ask us' button at the bottom of the app menu to start a conversation.