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ElizaGreene
ElizaGreene
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Transferring money into card whilst overseas
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Posted by ElizaGreene ElizaGreene

on ‎06-06-2016 10:05 AM

Message 1 of 2 469 Views

Hello,

 

I am trying to transfer money from my bank account to my qantas cash card. However, I need to recieve a SMS to confirm the transaction. Since I am overseas and my phone has no reception (I turned it off airplane mode to try and recieve the text) I cant recieve the text, hence I cant complete the transaction. is there any way you can help me finalise the transaction?

 

Thanks 

Eliza 

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LyndsC
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Re: Transferring money into card whilst overseas
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Posted by LyndsC LyndsC

on ‎06-06-2016 01:40 PM

Message 2 of 2 468 Views

Hi @ElizaGreene, for security reasons we'd need to speak with you over the phone to assist with this. Do you have access to another phone that you can call us from, if you have no reception on your mobile? You can call us from overseas on +61 8 9486 4130.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.