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Transaction dispute form

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Posted by yeokim yeokim
Message 1 of 4 1,837 Views

Hi
I found some money lost on my transcation list and uploaded a post two days ago.
I tried to fax the completed transcation dispute form in Korea but unfortunately its not possible for me to do a international fax. So i was wondering if it is okay to scan the completed transaction form and send it to e-mail.
Or else, is there any other ways i can do this?

Thank you.

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Re: Transaction dispute form

Posted by SarahF SarahF
Message 2 of 4 1,824 Views

Hi @yeokim, thanks for contacting us in regards to this. If you'd like to email us at forum@bankwest.com.au I will forward this on for you.

 

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Re: Transaction dispute form

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Posted by axelpenzoap axelpenzoap
Message 3 of 4 1,191 Views

Hello,

As discusses on the phone i am request to get a refund of AUD 889.81 of a flight cancellation on the 06th February 2017.

 

 How is possible to process the refund ?

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Re: Transaction dispute form

Posted by LyndsC LyndsC
Message 4 of 4 1,178 Views

Hi @axelpenzoap, for security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone on 13 17 19 or via live chat to assist with this. You can access live chat during WA business hours by logging into online banking using a computer and selecting "Chat now".

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