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yeokim
yeokim
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Transaction dispute form

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Posted by yeokim yeokim

‎24-12-2015 09:36 AM - edited ‎24-12-2015 09:56 AM

Message 1 of 4 920 Views

Hi
I found some money lost on my transcation list and uploaded a post two days ago.
I tried to fax the completed transcation dispute form in Korea but unfortunately its not possible for me to do a international fax. So i was wondering if it is okay to scan the completed transaction form and send it to e-mail.
Or else, is there any other ways i can do this?

Thank you.

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SarahF
Moderator
Moderator

Re: Transaction dispute form
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Posted by SarahF SarahF

on ‎24-12-2015 10:54 AM

Message 2 of 4 907 Views

Hi @yeokim, thanks for contacting us in regards to this. If you'd like to email us at forum@bankwest.com.au I will forward this on for you.

 

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axelpenzoap
axelpenzoap
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Re: Transaction dispute form

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Posted by axelpenzoap axelpenzoap

‎11-07-2017 10:02 PM - edited ‎11-07-2017 10:08 PM

Message 3 of 4 274 Views

Hello,

As discusses on the phone i am request to get a refund of AUD 889.81 of a flight cancellation on the 06th February 2017.

 

 How is possible to process the refund ?

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LyndsC
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Re: Transaction dispute form
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Posted by LyndsC LyndsC

on ‎12-07-2017 11:54 AM

Message 4 of 4 261 Views

Hi @axelpenzoap, for security reasons we can't access or discuss any personal account information over the forum, so we'd need to speak with you over the phone on 13 17 19 or via live chat to assist with this. You can access live chat during WA business hours by logging into online banking using a computer and selecting "Chat now".

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.