Bankwest Forum

Ask a new question
Reply
New Member

Phone # 61 8 9499 2840

[ Edited ]
Posted by DonKunath DonKunath
Message 1 of 4 111 Views

I am a dual citizen of Australia & USA. I live in the USA and used to lIve in Australia I have been trying to call Bank west on 61 8 9 499 2480 to change my secret QA & the line is always busy please help.. I am exempt from Bankwest SMS and forgot the answers to the secret questions. XXX XXX.  I need the correct answers to Transfer fuds to my daughter/. Both accounts are at Bankwest NOT International.

Please help 

 

Kind Regards

Don Kunath

Reply
0 Kudos
Moderator

Re: Phone # 61 8 9499 2840

Posted by DanaeC DanaeC
Message 2 of 4 107 Views

Hi @DonKunath, I'm sorry to hear you've been unable to get through to our Contact Centre. So we can help, please email us with your full name and best contact number at forum@bankwest.com.au so we can arrange for a specialist to contact you to assist further. Thank you.

Reply
0 Kudos
New Member

Re: Phone # 61 8 9499 2840

Posted by DonKunath DonKunath
Message 3 of 4 87 Views

I replied compltely to the email sent. Unfortunately my reply went to the original email address sent to me 

In the future please inform receipiants of solution answer/actoins that a reply to the answer/action email will not be delivered, I lost valuable time and my solution By Bank West is not done yet. In the mean time I wait.

 

 

Reply
0 Kudos
Moderator

Re: Phone # 61 8 9499 2840

Posted by DanaeC DanaeC
Message 4 of 4 84 Views

Hi @DonKunath, our Social Media monitored hours are between 8am - 5pm AWST, Monday to Friday, and as your email was received on Saturday evening we have only responded this morning. I will ensure that your feedback is passed on, thank you.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.