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Overseas travel

Posted by Trish063 Trish063
Message 1 of 2 1,061 Views
Hi we have received notification of suspicious trans on our card - I notified you of overseas travel but unfortunately my partner didn’t. We don’t want the cards stopped as we have 2 more weeks - he doesn’t use the online app - can you please advise a number we can contact you on ASAP. Thanks
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Re: Overseas travel

Posted by DanaeC DanaeC
Message 2 of 2 1,057 Views

Hi @Trish063, sorry to hear this.


You can Contact Us at any time (24/7) for assistance - our Fraud Team will be able to discuss your options here in more detail. Alternatively, you can give us a call on +61 8 9486 4130* from overseas.


I hope this is sorted for you quickly, and that you enjoy the rest of your trip!


*This is a 24/7 reverse charges number when calling from a landline, though as you would need to contact the international operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.

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