on 25-10-2019 01:41 PM
We're off to Bali shortly. I understand (with our Platinum Credit Card) that we'll have automatic overseas travel insurance. However, could I just clarify 3 points please:-
1) The flights were originally booked in March '19 using a Credit Card (Bankwest Platinum) that I subsequently lost and has sice been replaced by same. That won't affect anything will it? We ended up having to cancel the flights in Mar '19 too due to an unexpected injury and we received a Credit Note from AirAsia with which we have booked the Nov '19 flights. Does the original purchase (Mar '19) still qualify as the purchase for insurance purposes?
2) Does the insurance cover our whole family - 2 adults and our 4-year old?
3) Do we need to top up this insurance for any reason or should it be sufficient for our family purpose? It's just a hotel/pool holiday to relax, nothing unusual nor extensive planned other than that.
Many Thanks for your attention
on 31-10-2019 03:38 PM
Hi @acb5870 , hope you have a great trip!
This is a question best suited for Covermore directly - as they are the underwriters and providers of the policy, they'll be able to ensure you've met the criteria, have the correct cover and answer any further queries you may have.
You can reach them on 1300 468 340, thank you.
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