on 03-09-2016 01:34 PM
on 05-09-2016 09:14 AM
Given you got cash from YVR but not SFO, I assume you were selecting the 'credit' option both times (as this is a requirement). If so, it'd be best if we take a look at your accounts to ensure there are no unexpected holds - did you inform us of your travel before you left?
It may be easier for you to get in touch via online chat in online banking - just click 'chat now' in the bottom right from 7am-6pm WST Mon-Fri. Otherwise you can use our reverse charge number +61 8 9486 4130 http://www.bankwest.com.au/contact-us?tab=international
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