on 10-12-2015 11:42 AM
To reset your secure code online you'll need a few things on hand and you can do this by selecting the 'eset your secure code' option on online banking.
- Your personal access number (PAN)
- The mobile phone that you registered for SMS code
- The answers to your secret questions
If you're not registered for SMS code or you don't have your mobile with you overseas you can call us on our international number +61 8 9486 4130 and we'll reset your secure code for you.