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Oversea transfer

Posted by Kaythorogood Kaythorogood
Message 1 of 4 520 Views
I need to transfer money, but I am overseas and it keeps saying I need to get an sms code but do not have my phone! How do I do this without using the sms code?
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Re: Oversea transfer

Posted by SarahF SarahF
Message 2 of 4 519 Views

Hi @Kaythorogood, thanks for contacting us in regards to this. While you're overseas we can put an SMS exemption on for you however we will need to speak with you via phone. If you'd like you can call our international team who are available 24/7 on +61 8 9486 4130. They'll be able to add the exemption on for you so you can make the transfer.  

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Re: Oversea transfer

Posted by MelA MelA
Message 3 of 4 366 Views

Before i went over to Germany i called Bankwest (whilst i was still in Perth) and they said an SMS exemption couldnt be put on my account!!! Now i cant do anything with my Australian money - very frustrating!!

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Re: Oversea transfer

Posted by LyndsC LyndsC
Message 4 of 4 365 Views

I'm sorry to hear this @MelA, I have just responded to your other post in regards to this. Thanks!

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