on 14-07-2016 09:34 PM
on 15-07-2016 12:17 PM
Hi @Kaythorogood, thanks for contacting us in regards to this. While you're overseas we can put an SMS exemption on for you however we will need to speak with you via phone. If you'd like you can call our international team who are available 24/7 on +61 8 9486 4130. They'll be able to add the exemption on for you so you can make the transfer.
on 22-09-2016 04:19 PM
Before i went over to Germany i called Bankwest (whilst i was still in Perth) and they said an SMS exemption couldnt be put on my account!!! Now i cant do anything with my Australian money - very frustrating!!