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My Bankmail is not working

Posted by Nobba Nobba
Message 1 of 5 489 Views

Hi,

I have tried to access bankmail online from my computer but it is not working. I need to lodge an account dispute form. How can I lodge it if Bankmail is not working?

Nobba

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Re: My Bankmail is not working

Posted by LyndsC LyndsC
Message 2 of 5 485 Views

Hi @Nobba, can I ask when you say it is not working, what happens when you try to log in? Can I also ask what browser you are currently using? Thanks

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Re: My Bankmail is not working

[ Edited ]
Posted by Alyce Alyce
Message 3 of 5 472 Views

hi, my bankmail is also not working when i go to add an attachment it fails to upload so can't send through dispute transaction form.  

 

having tried using safari, internet explorer, google chrome and mozilla firefox.

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Re: My Bankmail is not working

Posted by LyndsC LyndsC
Message 4 of 5 469 Views

Hi @Alyce, can I ask you to please try clearing your cookies and cache on one of your browsers. as this has helped other customers experiencing a similar situation. Thanks

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Re: My Bankmail is not working

Posted by LyndsC LyndsC
Message 5 of 5 448 Views

Hi @Alyce, I just wanted to check if this worked for you?

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