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Just want to supply my Qantas number

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Posted by Bboucher Bboucher
Message 1 of 3 360 Views

Hello

 

Again I'm having issues with this bank, all I want to do is supply my Qantas number. This bank doesn't understand that when travelling you may not have a phone as such you can't receive the sms. It has been one nightmare after another. I just want to supply the number. Last time I called from the hotel they charged me 2800 rupees. Number xxxxxxxxxxxx

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Re: Just want to supply my Qantas number

Posted by thewinchester thewinchester
Message 2 of 3 355 Views

Hi @Bboucher - do you have access to Bankwest Online Banking via a computer whilst you're overseas?

 

If so, have you tried sending a Bankmail message, to ask them to update the relevant product with your Qantas Frequent Flyer number? That may be the fastest way to have this information updated.

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Re: Just want to supply my Qantas number

Posted by LyndsC LyndsC
Message 3 of 3 354 Views

Hi @Bboucher, thanks for contacting us in regards to this. @thewinchester is correct, if you can log into online banking using a computer our Bankmail service would be the best way to contact us. Please note that I have edited your post to remove your account details.

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