Bankwest Forum

Ask a new question
Reply
New Member

Is it possible to set up an overseas call appointment?

Posted by Tychovdm Tychovdm
Message 1 of 2 534 Views

Hi Bankwest,

 

my phone operator from the Netherlands does not offer a collect call service. I want to get in touch with you about closing my bank account that I opened when I lived down under 5 years ago. I already called once, but did not have all the necessary info to ID over the phone with me. This 8 minute phone call cost me more than what is probably left in the account. Is it possible to schedule an appointment in which you call me, keeping in mind the time zones?

Reply
0 Kudos
Moderator

Re: Is it possible to set up an overseas call appointment?

Posted by LyndsC LyndsC
Message 2 of 2 527 Views

Hi Tychovdm, while we can't set up a phone appointment, we can do this over online banking for you if you still have access, by using our online messaging service,

You can access messaging during WA business hours by logging into online banking using a computer and selecting "Message us now".

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.