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International travel insurance

Posted by Sus Sus
Message 1 of 2 1,905 Views

I have purchased a return ticket from Melbourne to London 4 to 16 June on my bankwest platinum mastercard. After buying the ticket I decided to also purchase a return flight from London to Lisbon from 11 to 14 June using direct debit. 

Does the complementary travel insurance also cover my Lisbon trip even though i didn’t buy it using the bankwest card?

Thank you!


Re: International travel insurance

Posted by LyndsC LyndsC
Message 2 of 2 1,881 Views

Hi @Sus, thanks for reaching out in regards to this! The best people to speak with about the complimentary insurance on your platinum credit card and confirm eligibility, are the insurance provider Allianz Global Assistance.

If you like, you can access the Complimentary Credit Card insurance booklet via this link:

To confirm the Terms and Conditions of the policy and to ensure that you are covered, please contact Allianz on 1800 785 918. I hope this is helpful!

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