on 27-12-2016 07:15 AM
on 28-12-2016 12:13 PM
on 30-12-2016 12:26 PM
I called the Allianz Global Assistance hotline @LyndsC provided in her response and spoke to a rep there. He confirmed that the return flight tickets from/to Australia had to have been purchased using the card AS WELL AS spending the $500 travel expenses on the card. Both requirements need to be met. Not just the latter.
I bought the flights before I got my BankWest card, So Im not eligible for the complimentary travel insurance coverage.
Bit disappointed but c'est la vie.
I had a policy before I got the card anyway - but it doesn't hurt to be extra clear on the full, specific details before I cancelled that other travel insurance policy.