23-11-2016 12:17 PM - edited 24-11-2016 08:52 AM
on 23-11-2016 03:57 PM
The forum might not be the best place to address this concern @mg_garma27, given the complexity of the issue.
You might be best to contact the Retail International Money Transfers team for help (IMT.firstname.lastname@example.org) on this one.
The Forum Admin team may post back here as well, and may offer an email address to contact them - so they can connect you with someone directly to assist.
on 24-11-2016 06:11 AM
I wasn't too sure who to contact as there weren't any email addresses available online so your response is really appreciated! I just sent them an email. Thanks!
on 24-11-2016 10:51 AM
Thanks for your response @thewinchester
It would be best to speak with you directly @mg_garma27, as we can't access or discuss any personal account information over the forum. If you can please email me your full name, forum username and contact number to forum@bankwest,com.au, I will arrange a call ASAP. Thanks!