Bankwest Forum

Ask a new question
New Member

IB payment

Posted by Michelle95 Michelle95
Message 1 of 2 663 Views

What does it mean if in transaction history it says IB payment but money hasn't arrived to the smdesignated account

0 Kudos

Re: IB payment

Posted by DanaeC DanaeC
Message 2 of 2 647 Views

Hey @Michelle95, thanks for reaching out.


Transfers from one bank to another can take up to 3 business days to arrive and clear. If you can see the IB Payment has left your Bankwest account but hasn't arrived into the recipient account, it just means that it hasn't yet arrived, or hasn't yet been processed/cleared.

In future, if funds are transferred via PayID (the New Faster Payments Platform), it'll arrive within 1 business day for the first transfer, and near instant for subsequent transfers. This link may help with more information regarding transfers from Bankwest, though please note that we have no control over incoming payments. We will process a payment on the same business day it arrives to us.

I hope this helps.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.