International & Travel

[#1]

I am overseas and I just did transferred to account that has been closed. Please let me know what can I do?

[#2]

Hi @applevare, thanks for contacting us via the Forum and Facebook. I've just arranged a call for you (based off our Facebook conversation) to assist you with this.

For the benefit of our other Forum members, while you're overseas you can contact us via our international number: +61 8 9486 4130 or by logging into online banking and live chatting with us. Thanks!

[#3]

I missed your call but I did a call back on international number. They asked me to wait for 15 mins from overseas call? And no call back service? How terrible.

[#4]

Sorry about this @applevare.

I'm not sure which number you called, but this is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

[#5]

In this case, you promise to give me a call cos I am having trouble to access live chat. Please give me a call by the number I have previously. Thanks heaps

[#6]

I've just arranged for Hazel to give you another call so please be available to answer. Thanks and sorry about this.

[#7 · Accepted solution]

Hazel has just let me know she's spoken to you @applevare, thanks for getting in touch.