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I didn't make an account

Posted by notacustomer notacustomer
Message 1 of 3 225 Views

Hello,

 

I am a US citizen who just recently got an email saying that I have an account and new statement. 

 

Unfortunately your site is limited in its contact digitally and I do not have the availability atm to call an international number. I am trying to be sure that the account is legitimate, and if so, disable it. I got the following information:

 

Email: bob.mailbox@bankwest.com.au

Subject: Bankwest - You have a new eStatement

 

Dear MISS ----

A new eStatement is now available for viewing.

Simply login to the Bankwest App or Bankwest Online Banking to view, download or print your statement.

Did you know? Our highly rated Bankwest App features Bankwest Easy Alerts, notifying you of important account activity and allowing you to set up payment reminders. Visit our website for more information on Bankwest Easy Alerts and the Bankwest App as some device limitations may apply.

Note: You should never click a link in an email to go to Bankwest's site and log in. The link may not be genuine and you might be disclosing confidential access details to a third party. This email is automatically generated; please do not reply as our system will not generate a response. For telephone queries regarding Bankwest Online Banking please contact 1300 440 749. 

This email has been authorised by Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL / Australian credit licence 234945, Bankwest Place, 300 Murray Street, Perth, WA 6000. If you believe you should not have received this email, please contact Bankwest on 13 17 19 immediately.

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© Copyright Bankwest, a division of Commonwealth Bank of Australia

 
 
 
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Re: I didn't make an account

Posted by LyndsC LyndsC
Message 2 of 3 213 Views

Hi @notacustomer, is it possible to forward me a copy of the email you have received to forum@bankwest,com.au and also include your email address in the email, so that I can look into this? Thanks

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Re: I didn't make an account

Posted by tricolortri tricolortri
Message 3 of 3 212 Views

Thanks for sharin!

 

 

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