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Rhi
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How do I know if my Visa card has been cancelled?

Posted by Rhi Rhi
Message 1 of 2 358 Views
I am overseas currently and I submitted a request online before leaving to notify Bankwest that I was going to be using my card overseas. However, I just tried to use my visa card to purchase something online and the order was cancelled due to an issue with my card. Has it been cancelled?
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Re: How do I know if my Visa card has been cancelled?

Posted by LyndsC LyndsC
Message 2 of 2 356 Views

Hi @Rhi, for security reasons we can't access or discuss any personal account information over Facebook, so I can't see if the card has been cancelled. If you have access to online banking using a computer, it would be best to log in and select "Chat now" in the bottom right hand of the page, so we can look into this for you. Please keep in mind this feature is not available on Mobile devices or tablets, so you need to log in via a computer. Alternatively you can call us from overseas on +61 8 9486 4130.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

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