Bankwest Forum

Ask a new question
Reply
New Member

How do I get my secure code?

Posted by 55797626 55797626
Message 1 of 2 264 Views

Would you please email me how I set a secure code for my MasterCard. I contacted Bankwest about my international travel & they recorded the countries I was visiting but no-one has mentioned that I should have a secure code 

Reply
0 Kudos
Moderator

Re: How do I get my secure code?

Posted by LyndsC LyndsC
Message 2 of 2 261 Views

Thanks for contacting us in regards to this @55797626!

It sounds like you may be referring to the SMS code which you may be asked to provide for some online purchases using your card. If you're unable to receive SMS's to your registered Australian mobile number, we'd need to speak with you over the phone to arrange an SMS code exemption. You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

Alternatively if the secure code that you're referring to, is to access online banking we would still need to speak with you on the above number. Thanks!

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.