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stopoverseas
stopoverseas
New Member

How can I turn off the overseas debit card use as I am now back in Australia?
Posted by stopoverseas stopoverseas

on ‎31-03-2017 06:25 PM

Message 1 of 2 702 Views

Ive informed Bankwest that I am going overseas and have to stop the SMS code as I won't have my phone on roaming. but now I'm back I'd like it stopped so I can do online banking from here... but I can't find it in the app

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LyndsC
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Re: How can I turn off the overseas debit card use as I am now back in Australia?
Posted by LyndsC LyndsC

on ‎03-04-2017 10:52 AM

Message 2 of 2 691 Views

Hi @stopoverseas, thanks for contacting us in regards to this. Whilst you are certainly able to remove an SMS Exemption yourself, you would need to log in to your Online Banking via the full site. You can remove the exemption by selecting "My Details and Security > Security Settings" from the left side menu, and following the prompts. If for any reason you are unable to do this, you can call our Customer Help Centre on 13 17 19 between 8am - 8pm your local time, 7 days a week. Thanks!

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.