on 28-05-2016 07:26 PM
on 30-05-2016 01:25 PM
Hi @Loulou , for security reasons we can't access or discuss any personal account information over Facebook, so we'd need to speak with you over the phone to look into wht's happened here. You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks
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