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Hold on money overseas ATM?

Posted by Loulou Loulou
Message 1 of 2 346 Views
I went to withdraw money from an ATM in Spain. I completed the steps to withdraw money but at the last minutes cancelled the transaction. When I checked my credit card I noticed they had taken the money out of my account, even though I received no payment as I thought I had canceled the transaction. Is this money being held and then will be released back into my account? Is this common?
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Re: Hold on money overseas ATM?

Posted by LyndsC LyndsC
Message 2 of 2 340 Views

Hi @Loulou , for security reasons we can't access or discuss any personal account information over Facebook, so we'd need to speak with you over the phone to look into wht's happened here. You can call us from overseas on +61 8 9486 4130. This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130. Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator. Thanks

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