Bankwest Forum

Ask a new question
New Member

Hi I can’t get through on the overseas credit card number. I can’t withdraw money from my savings.

Posted by RonnieM RonnieM
Message 1 of 2 641 Views

Hi I can’t call the number listed on the back of my credit card as it keeps saying user busy can I please be contacted as I can’t withdraw money from my account. 

0 Kudos

Re: Hi I can’t get through on the overseas credit card number. I can’t withdraw money from my sav...

Posted by DanaeC DanaeC
Message 2 of 2 635 Views

So sorry to hear you're having trouble accessing your funds @RonnieM.
You'll need to be pressing "Credit" at an ATM/ EFTPOS terminal, as "Cheque" and "Savings" don't work overseas.
If you've tried this and it still isn't working, you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, where our Online Team would be happy to take a look at what's happening here.
Otherwise, you can call our Contact Centre on +61 8 9449 2840 using mobile or Skype - please note that standard international call/Skype rates will apply. We're unable to view or provide any personal details via Facebook I'm sorry.
Let me know how you go.

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.