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Grammarly

Posted by graciemaywilliams graciemaywilliams
Message 1 of 2 409 Views

I have a Qantas Saving Account

 

I am trying to buy Grammarly online, but I just keep getting this message. 

 

"Please double-check the details you provided or contact your bank. Please try later or contact us if the issue persists."

 

I have tried different days and still had not luck 

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Re: Grammarly

Posted by DanaeC DanaeC
Message 2 of 2 409 Views

Hi @graciemaywilliams, thanks for getting in touch.


Whilst we can't access your accounts over the Forum, if you can log in to Online Banking and select "Ask Us" via the Mobile App menu or "Message us Now" from a PC, our Online Team would be happy to take a look into what's happening here. Alternatively if you can't access Online Banking, you can give us a call on 13 17 19 - both services are available 24/7 for your convenience.

 

Thank you.

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