on 21-12-2015 11:42 PM
on 22-12-2015 08:50 AM
Hi @yeokim, thanks for contacting us in regards to this. We will need you to complete a transaction dispute for these transactions which you can find on our forms page. The form you'll need is located in the 'General Forms' section. If you'd like to email us at firstname.lastname@example.org with your contact number and full name I can arrange a call to discuss this further. Thanks!