Bankwest Forum

Ask a new question
Reply
New Member

E statement overseas

Posted by Brentn Brentn
Message 1 of 2 92 Views

Hi 

Just wondering how I can get an e statement of the last 6 months emailed to me as I am overseas and cannot go to a branch. My internet banking e statement seems to miss my last two months of transactions which I need. 

Reply
0 Kudos
Moderator

Re: E statement overseas

Posted by DanaeC DanaeC
Message 2 of 2 86 Views

Hi @Brentn, thanks for getting in touch. Whilst we are unable to email statements, there are a couple of ways to obtain these, as below:

- Speak with our Contact Centre and request an "Interim Statement" be posted to you.

- You can request an up-to-date statement be generated and sent to you. If you're registered for eStatements, this would be available to view within your Online Banking the following day, and you can use previously issued statements to make up the required dates.

 

Please note that there may be fees involved for the posting of these. Whilst both of these statement types will show you all of the transactions on an account from the last statement issue date though until the request date, it's important to note that an up-to-date statement will change your next statement issue date, according to the current frequency in which these are received. Also, an Interim Statement can be issued via the post only, whilst an up-to-date statement is able to be sent via your Online Banking (if you're registered for eStatements).

 

To arrange this, you can call our Contact Centre on +61 8 9486 4130* from a landline overseas, or you can login to your Online from a PC and select the "Message us Now" tab at any time, they're available 24/7 for your convenience.

*This is a reverse charges number, though as you would need to contact the International Operator in the country you are in, I am unable to advise if there would be any charges applied by the local or international telephone company for contacting the operator.

 

Thanks!

 

 

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.