on 22-07-2019 07:24 AM
Hi. My Bankwest More Platinum credit card and Debit card are not accepted in Beijing. So far I have tried them on 3 restaurants. Any suggestion?
on 24-07-2019 06:50 PM
Okay, the Mastercard does work on more established places. We had a meal at a 4* hotel where we stayed but initially it was declined. The waitress tried it on a different device at the check in counter, bingo no problems. Also yesterday at Labrang (Gansu prov) both the Mastercard and Debit card works.
on 25-07-2019 12:53 PM
Hi @wongie so we can look into this further for you, please log into your online banking and hit the 'Message us now' button located to the bottom of the screen, or the 'Ask us' button if using our app, this is at the bottom of the app menu.
Our Online Messaging Team are available at any time for your convenience.