on 01-03-2019 03:59 PM
I have got a problem :
I'm actually in Indonesia and I need to check my account because of some problems but I forgot my secure code. My phone credit is expired so I can't get the SMS code and I can't call your number. I don't have any money. What can I do?
on 03-03-2019 10:58 AM
Hey @Andypeter, I'm sorry to hear this.
If there's a landline at your accommodation you can use, we're available at any time on +61 8 9486 4130 while you're overseas.
This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130.
Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.
Please let me know how you go.