Bankwest Forum

Ask a new question
New Member

Can't receive SMS code and call the number

Posted by Andypeter Andypeter
Message 1 of 2 884 Views


I have got a problem :

I'm actually in Indonesia and I need to check my account because of some problems but I forgot my secure code. My phone credit is expired so I can't get the SMS code and I can't call your number. I don't have any money. What can I do?


0 Kudos

Re: Can't receive SMS code and call the number

Posted by MegB MegB
Message 2 of 2 868 Views

Hey @Andypeter, I'm sorry to hear this. 

If there's a landline at your accommodation you can use, we're available at any time on +61 8 9486 4130 while you're overseas.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130.

Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.


Please let me know how you go. 

0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2020 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.