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Can't receive SMS code and call the number

Posted by Andypeter Andypeter
Message 1 of 2 486 Views

Hi

I have got a problem :

I'm actually in Indonesia and I need to check my account because of some problems but I forgot my secure code. My phone credit is expired so I can't get the SMS code and I can't call your number. I don't have any money. What can I do?

Thanks

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Re: Can't receive SMS code and call the number

Posted by MegB MegB
Message 2 of 2 470 Views

Hey @Andypeter, I'm sorry to hear this. 

If there's a landline at your accommodation you can use, we're available at any time on +61 8 9486 4130 while you're overseas.

This is a reverse charges number. To use this number from outside Australia please contact the international operator in the country you are in and request to be put through to +61 8 9486 4130.

Please note: we have no control over any charges applied by the local or international telephone company for contacting the operator.

 

Please let me know how you go. 

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