on 16-12-2015 08:17 AM
i went to visit one of your branches in Charlestown and informed them that I will be traveling in Japan for 2 weeks and will be withrawing money from ATM in Japan. I was told that it was all set. However now I'm having problem withrawing money from ATM in Japan. Can you please ell me to resolve the issue ASAP as I need cash urgently. Thank you.
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on 16-12-2015 09:37 AM
Hi @yenjichung, thanks for your question! As long as card is a MasterCard you can certainly withdraw money while overseas.
To do this you'll need to use an ATM that accepts MasterCard and select the credit option, as cheque or savings will only work in Australia. Please let me know if this helps Enjoy the rest of your trip!
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on 16-12-2015 10:51 AM