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Bankwest platinum MasterCard use in Cuba

Posted by Intorox Intorox
Message 1 of 7 1,586 Views
I've rest a lot of inconsistent answers to my question across various forums on the internet so I'm hoping ng you can give me a solid answer. Can Bankwest credit cards, specifically the MasterCard platinum, be used to withdraw cash at ATMs or banks or make purchases? I've read that even though the US embargo has been lifted some credit cards still do not work in Cuba. I haven't specifically read any problems about using the Bankwest cards but nor have I seen any confirmation that they work. Would be great if you can set the record straight on this.
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Re: Bankwest platinum MasterCard use in Cuba

Posted by LyndsC LyndsC
Message 2 of 7 1,581 Views

Hi @Intorox, I've spoken with our Credit Card Team and while we don't do anything to stop your Bankwest cards from working in Cuba (our cards will work anywhere that accepts MasterCard), it's best to ensure that this is not your only source of funds as there may be some restrictions beyond our control.

You can read more about this on the Smart Traveller Website

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Re: Bankwest platinum MasterCard use in Cuba

Posted by Intorox Intorox
Message 3 of 7 1,579 Views
Ok. Thanks. Will be an interesting trip. I'll let you know if it works or not!
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Re: Bankwest platinum MasterCard use in Cuba

Posted by LyndsC LyndsC
Message 4 of 7 1,577 Views

Don't forget to let us know of your plans before you leave @Intorox! You can do this by completing an Overseas Travel Online Notification Form. I hope you have a great time!

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Re: Bankwest platinum MasterCard use in Cuba

[ Edited ]
Posted by Gunwalls Gunwalls
Message 5 of 7 1,352 Views

Hey @Intorox

 

We're heading to Cuba soon. How did you go with your Bankwest cards? More concerned about withdrawing cash from ATMs with a Bankwest MasterCard Debit card as I've seen there's not a lot of acceptance of credit cards, but any info you have on Bankwest cards and Cuba would be super useful.

 

Thanks so much in advance (and hope you had/have a super holiday depending on timing) 

 

Smiley Happy

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Re: Bankwest platinum MasterCard use in Cuba

Posted by Intorox Intorox
Message 6 of 7 1,344 Views
@Gunwalls

Hi

We didn't use our credit card. Neither the ATM was too dodgy or the lines were too long. We brought cash. Only other problem to consider with cash is knowing the difference between CUC and pesos. We were given pesos on one occasion instead of CUC and lost about 90% of the value of our money. This occurred at a bank!!! I've read many posts on Lonely Planet and Trip Advisor that credit cards can be used since the US lifted the embargo a few months ago but this was after our trip. Cash is king and the country is well worth the visit.
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Re: Bankwest platinum MasterCard use in Cuba

Posted by Gunwalls Gunwalls
Message 7 of 7 1,342 Views

Thanks @Intorox for the response. Glad you had a great time, and thanks for the tips. We'll definitely take cash (and check our change). We're not heading there until next year, so early planning and I suspect there will be more changes with the embargo lift, but good to hear others' experiences. Thanks again and have an awesome weekend.

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