Bankwest Forum

Ask a new question
Reply
Col
New Member

Account withdrawal but Travelex money card not topped up

Posted by Col Col
Message 1 of 2 415 Views

My bank west everyday account has been authorised and balance reduced but my Travelex money card has not been topped up.

 

transaction was MasterCard visa which should have topped up Travelex card immediately.

 

now challenged for cash until resolved and cannot call bank west back in Australia. 

 

Advice please 

 

Col

Reply
0 Kudos
Moderator

Re: Account withdrawal but Travelex money card not topped up

Posted by LyndsC LyndsC
Message 2 of 2 405 Views

Hi @Col, can I ask if you transferred the funds via BPAY?

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.