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website fail

Posted by pissed pissed
Message 1 of 2 41 Views

your website said there was a deposit atm at 66 creaney rd kingsley.

i walked for an hour there and it was NOT A DEPOSIT ATM.

WHY WOULD YOU NOT BE ON TO SUCH A SIMPLE THING. YOU PEOPLE ARE SERIOUSLY THE WORST BANK I HAVE EVER EXPERIENCED. I AM CONSTANTLY HAVING ISSUES WITH THIS BANK AND EVERYTHING IS SMALL THINGS THAT DONT TAKE MUCH EFFORT TO FIX BUT HAVE INCONVENIANCED ME GREATLY AND COST ME MONEY!

WHY DO YOU PUT A DEPOSIT ATM INSIDE A SHOPPING CENTRE INFRONT OF AN OPERATING BANK TELLER??!!  WHAT IS THE POINT OF THAT? WHY NOT PUT IT IN A LOCATION IT CAN BE ACCESSED 24HRS A DAY. THE NEAREST DEPOSIT LOCATION TO ME THAT IS 24 HR IS AN HOUR DRIVE AWAY. WHERE IS YOUR COMMON SENSE? JUST A BUNCH OF IT NERDS AND OLD PEOPLE AS USUAL. NO ONE WITH ANY REAL BRAINS MAKING THE DECISIONS I SEE.

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Re: website fail

Posted by LyndsC LyndsC
Message 2 of 2 32 Views

I'm sorry for the inconvenience you have experienced @pissed. I have looked into this with our ATM team and we are having this amended as soon as possible.

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