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Unsolved Queries

Posted by nirmitpanchal nirmitpanchal
Message 1 of 2 193 Views

What happens to the Unsolved Query in this forum? Where does it go?

What needs to be done to get solution?

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Re: Unsolved Queries

Posted by DanaeC DanaeC
Message 2 of 2 190 Views

Hi @nirmitpanchal, thanks for getting in touch.

Can I ask if there is a specific enquiry you're referring to? When a query is raised, the author is asked to select a topic (ie Online Banking, International and Travel etc), which this is then categorised under. We will always endeavour to reply to every question - and once our response is read and understood by the author they can mark this as a solution.


Let me know if this is not what you were after.

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