on 04-05-2018 10:02 AM
Hi @nirmitpanchal, thanks for getting in touch.
Can I ask if there is a specific enquiry you're referring to? When a query is raised, the author is asked to select a topic (ie Online Banking, International and Travel etc), which this is then categorised under. We will always endeavour to reply to every question - and once our response is read and understood by the author they can mark this as a solution.
Let me know if this is not what you were after.
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