unknown transection ?
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You can download the Transaction Dispute Form, fill it out and send it in to the bank or call the Contact Center on 131719 and let them know and they can send a form out to you.
Thanks for helping @megrbrugess If you need any further details or a link to our Transaction dispute form @Ahmad you can view @PeteW post on transaction disputes here: http://bit.ly/1NIh9cu