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periodic payment

Posted by derekp derekp
Message 1 of 2 64 Views

I've written to bankwest over a month ago to stop 2 periodic payments between accounts in the family. They have not been cancelled and we are still being charged a dishonour fee.  I had phoned and been told by mail was the only way to cancel them.

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Re: periodic payment

Posted by LyndsC LyndsC
Message 2 of 2 62 Views

Hi @derekp, I'm sorry to hear this and I'd like to look into this further. Can I ask how you sent the written request (eg: Bankmail, or via post)?

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