on 02-02-2018 09:29 AM
Just querying why I have had an item disnounoured when the debit would have only overdrawn my account by only $134.
I have other linked accounts including a Term Deposit and also been a Bankwest custmer for over 40 years.
on 02-02-2018 01:52 PM
Hi Richard, I'm really sorry to hear you feel this way.
For security reasons we aren't able to view or provide any personal information via the Forum, however I would like to look into what has happened here and see how we can help.
If you have access to Online Banking, please login and send a BankMail (via the "Message Centre" tab). This is a secured internal email system, which means I can take a look at your customer profile, as your identity would have been verified. If you could then please come back and let me know once this is done so that I can pick it up and respond accordingly.
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