Bankwest Forum

Ask a new question
Reply
New Member

feedback on a call

Posted by Colleen1 Colleen1
Message 1 of 2 343 Views

Hi.. I just today made a phonecall to ask a question about our home loan.

Jo was friendly, had a lovely phone manner and came across as very empathetic.

Jo was very very helpful and was able to answer all my questions and more! It what is a stressful time for me, she put my mind at ease.

I asked her for her staff number so I could pass on a compliment to her and  hopefully her boss.

well done Jo. You put me at ease. You deserve praise!

Jo’s staff number is BB 77658

 

 

Reply
0 Kudos
Moderator

Re: feedback on a call

Posted by LyndsC LyndsC
Message 2 of 2 343 Views

Thanks for sharing your lovely feedback @Colleen1. I'm glad to hear that Jo was able to help :-) I'll make sure to pass this on to her and her manager, I'm sure it will make her day!

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Reply
0 Kudos
Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2018 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.